SmallBizGenius Analysis
Michele Watches receives negative feedback regarding product quality and customer service. A customer reported receiving a $1,500 watch with a dead battery and experiencing unhelpful customer service when seeking a resolution.
Category Breakdown
Scores based on analysis of 1 recent reviews
Product Quality
1.0/10The reviewer expressed significant concern regarding the quality control of Michele watches, citing a $1,500 watch arriving with a dead battery. This raised doubts about the quality of less visible components as well.
1 reviews mention thisCustomer Service
1.0/10The reviewer reported a negative customer service experience, where they were offered to either pay for a new battery themselves or pay for return shipping with a lengthy turnaround time. This was deemed unacceptable for a newly purchased, expensive watch.
1 reviews mention thisPros & Cons
Common Complaints
"I purchased a $1,500 watch for my daughter and it came with a dead battery. If their quality control is THIS BAD, what is the real quality of the parts that are not that obvious?"
"When customer service was contacted, they said we could pay for a new battery ourselves, or pay to send it back but not get it returned for 6 weeks or more. Terrible customer service!"
Common Questions About Michele
Answers derived from customer review patterns
Is Michele legit and trustworthy?
Based on the single review available, the trustworthiness of Michele is questionable. The reviewer received a $1,500 watch with a dead battery and experienced unhelpful customer service. This raises concerns about their quality control and customer support practices. More reviews would be needed to form a definitive conclusion, but this initial feedback is not promising.
Based on 1 reviewsDoes Michele have good customer service?
The available review suggests that Michele's customer service is not satisfactory. The customer was offered unhelpful solutions when their brand-new watch arrived with a dead battery, including paying for a new battery themselves or enduring a lengthy return process. This indicates a lack of support and a potentially frustrating experience for customers. More data is needed to assess the overall quality of their customer service.
Based on 1 reviewsLooking for Something Different?
Compare Michele against 38 similar lifestyle & perks options.
View Alternatives